MANAJEMEN LAYANAN KHUSUS BIMBINGAN DAN KONSELING DI MTs NEGERI 2 BANDAR LAMPUNG

SYARI, DWI AFIANI (2026) MANAJEMEN LAYANAN KHUSUS BIMBINGAN DAN KONSELING DI MTs NEGERI 2 BANDAR LAMPUNG. Masters thesis, UIN RADEN INTAN LAMPUNG.

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Abstract

ABSTRAK Manajemen layanan bimbingan dan konseling di sekolah memiliki posisi strategis dalam mendukung perkembangan akademik, sosial, dan personal peserta didik. Namun, implementasinya di MTs Negeri 2 Bandar Lampung masih menghadapi hambatan, seperti keterbatasan tenaga konselor profesional, sarana prasarana yang kurang memadai, serta lemahnya koordinasi antara pihak sekolah dengan orang tua. Penelitian ini secara khusus mengkaji manajemen layanan bimbingan dan konseling di MTs Negeri 2 Bandar Lampung dengan fokus pada aspek perencanaan, pengorganisasian, pelaksanaan, dan pengawasan. Metode penelitian menggunakan pendekatan kualitatif deskriptif melalui wawancara mendalam, observasi, serta studi dokumentasi dengan melibatkan kepala madrasah, guru bimbingan dan konseling, wakil kepala bidang kesiswaan, dan peserta didik. Analisis data dilakukan melalui reduksi data, penyajian data, dan penarikan kesimpulan. Hasil penelitian menunjukkan bahwa manajemen layanan bimbingan dan konseling sudah berjalan cukup baik dengan skor supervisi 80 (kategori baik). Meski demikian, masih ditemukan kendala berupa kurangnya partisipasi aktif siswa dalam layanan konseling, keterbatasan ruang dan fasilitas, serta rendahnya keterlibatan orang tua dalam mendukung program BK. Oleh karena itu, diperlukan peningkatan kompetensi guru BK, penyediaan fasilitas yang lebih memadai, dan penguatan koordinasi sekolah– orang tua agar layanan bimbingan dan konseling dapat berfungsi lebih optimal dalam mendukung perkembangan peserta didik. ABSTRACT The management of guidance and counseling services in schools plays a crucial role in supporting students’ academic, social, and personal development. However, its implementation at MTs Negeri 2 Bandar Lampung still encounters several challenges, including the limited number of professional counselors, inadequate facilities, and weak coordination between the school and parents. This study specifically examines the management of guidance and counseling services at MTs Negeri 2 Bandar Lampung, focusing on planning, organizing, implementation, and supervision aspects. The research applied a descriptive qualitative approach through in-depth interviews, observations, and documentation involving the principal, guidance and counseling teachers, the vice principal for student affairs, and students. Data analysis was conducted through data reduction, data presentation, and conclusion drawing. The findings indicate that the management of guidance and counseling services has been implemented quite well, as reflected by a supervision score of 80 (good category). Nevertheless, challenges remain, such as the lack of students’ active participation in counseling services, limited space and facilities, and low parental involvement in supporting the program. Therefore, improving the competence of counseling teachers, providing better facilities, and strengthening school–parent coordination are necessary to optimize guidance and counseling services and maximize their positive impact on students’ development.

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