SISTEM INFORMASI KLINIK HEWAN BERBASIS WEB MENGGUNAKAN METODE EXTREME PROGRAMMING (STUDI KASUS : FELICE PET CARE & SHOP)

Meky, Refson (2026) SISTEM INFORMASI KLINIK HEWAN BERBASIS WEB MENGGUNAKAN METODE EXTREME PROGRAMMING (STUDI KASUS : FELICE PET CARE & SHOP). Diploma thesis, UIN RADEN INTAN LAMPUNG.

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Abstract

ABSTRAK Perkembangan teknologi informasi mendorong klinik hewan untuk meningkatkan kualitas pelayanan melalui sistem yang lebih terintegrasi dan efisien. Felice Pet Care & Shop sebagai salah satu klinik hewan di Bandar Lampung masih melakukan pencatatan data pasien, rekam medis, dan reservasi layanan secara manual sehingga sering terjadi kendala seperti data sulit ditemukan, risiko kehilangan catatan, serta proses administrasi yang memakan waktu. Untuk mengatasi permasalahan ini diperlukan sebuah sistem informasi berbasis web yang mampu mendukung pengelolaan pelayanan secara cepat, tepat, dan terstruktur. Penelitian ini menggunakan metode pengembangan Extreme Programming (XP) yang meliputi tahapan planning, design, coding, dan testing. Pengumpulan data dilakukan melalui observasi, wawancara, studi pustaka, dan dokumentasi. Pemodelan sistem menggunakan UML yang terdiri dari use case diagram, activity diagram, sequence diagram, dan class diagram. Implementasi sistem dilakukan menggunakan bahasa pemrograman PHP dengan Framework Laravel serta database MySQL. Pengujian kualitas sistem menggunakan standar ISO/IEC 25010 untuk memastikan sistem memenuhi aspek fungsionalitas, keandalan, kemudahan penggunaan, dan keamanan. Hasil penelitian menunjukkan bahwa sistem informasi klinik hewan berbasis web yang dikembangkan mampu mengatasi permasalahan operasional Felice Pet Care & Shop, khususnya dalam pengelolaan data pasien, rekam medis, reservasi layanan, dan laporan. Sistem memberikan peningkatan pada efisiensi kerja, meminimalkan kesalahan pencatatan, serta mempermudah pemilik hewan dalam mengakses layanan. Dengan adanya sistem ini, proses pelayanan menjadi lebih cepat, efektif, dan terorganisir sehingga mendukung peningkatan kualitas layanan kesehatan hewan. Kata Kunci: Extreme Programming, Klinik Hewan, Laravel, Sistem Informasi, Web. ABSTRACT The advancement of information technology encourages veterinary clinics to enhance service quality through more integrated and efficient systems. Felice Pet Care & Shop, as one of the veterinary clinics in Bandar Lampung, still performs manual data recording for patients, medical records, and service reservations, which often leads to issues such as difficulty retrieving information, risk of data loss, and time-consuming administrative processes. To address these problems, a web-based information system is needed to support faster, more accurate, and structured service management. This research employs the Extreme Programming (XP) development method, which includes the stages of planning, design, coding, and testing. Data collection was carried out through observation, interviews, literature studies, and documentation. The system was modeled using UML, consisting of use case diagrams, activity diagrams, sequence diagrams, and class diagrams. System implementation utilized PHP programming language with the Laravel Framework and a MySQL database. System quality testing was conducted using the ISO/IEC 25010 standard to ensure the system meets aspects of functionality, reliability, usability, and security. The results of the study indicate that the developed web-based veterinary clinic information system successfully addresses operational issues at Felice Pet Care & Shop, particularly in managing patient data, medical records, service reservations, and reports. The system enhances work efficiency, minimizes recording errors, and facilitates easier access to services for pet owners. With this system, the service process becomes faster, more effective, and better organized, supporting the overall improvement of veterinary healthcare services. Keywords: Extreme Programming, Information System, Laravel, Veterinary Clinic, Web.

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