PERANAN LAYANAN KONSELING DALAM PROSES PEMULIHAN TRAUMA ANAK KORBAN TINDAK PENELANTARAN MELALUI KOLABORASI ANTARINSTANSI

M., FAHREZA AKBAR (2026) PERANAN LAYANAN KONSELING DALAM PROSES PEMULIHAN TRAUMA ANAK KORBAN TINDAK PENELANTARAN MELALUI KOLABORASI ANTARINSTANSI. Diploma thesis, UIN Raden Intan Lampung.

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Abstract

Abstract This study indends to analyze the role of counseling services in trauma recovery process of children who are victims of neglect through inter-agency collaboration. The study focuses on the role of counseling services in supporting the psychological and social recovery of children, as well as the forms of collaboration carried out by various institutions to support the recovery process. Adopt descriptive qualitate approach, which data earned from interviews, observations, and document analysis involving selected key informants, including officials from the Women's Empowerment and Child Protection office, counselors, and service unit coordinators. Data analyze was conducted based on Miles & Huberman model through data reduction, data display, and conclusion drawing. To ensure validity, source and technique triangulation were employed. The findings indicate that counseling services play an important role in helping neglected children overcome trauma, anxiety, and behavioral changes, while also rebuilding their secure and self-confidence. Counseling services are provided based on needs assessment, allowing interventions to be adjusted to the psychological and social conditions of each child. The recovery process is also supported by collaborative governance involving the Technical Implementation Region Unit for Women and Child Protection (UPTD PPA), the Social Affairs Office, health services, law enforcement agencies, and other supporting institutions. Such collaboration enables more comprehensive fulfillment of children's needs through clear role distribution and integrated service coordination. This study concludes that counseling services are a strategic component in the recovery of child neglect victims and can be more effective when supported by sustainable collaborative governance. Keywords: child neglect victims, child protection, collaborative governance, counceling services, trauma recovery. Abstrak Penelitian ini bermaksud untuk menelaah peranan layanan konseling pada proses pemulihan trauma anak korban tindak penelantaran melalui kolaborasi antarinstansi. Fokus penelitian diarahkan pada peran layanan konseling dalam membantu pemulihan psikologis dan sosial anak serta bentuk kolaborasi yang dilakukan oleh berbagai lembaga dalam mendukung proses pemulihan tersebut. Digunakan pendekatan kualitatif melalui metode deskriptif yang mana data diperoleh lewat wawancara, pengamatan, dan dokumentasi melalui informan dalam hal ini pimpinan UPTD Perlindungan Perempuan dan Anak, konselor atau pendamping kasus, serta koordinator unit layanan. Analisis data menerapkan model Miles & Huberman mencakup reduksi data, penyajian data, dan penarikan kesimpulan, sedangkan kesahihan data diuji dari triangulasi sumber dan teknik. Hasil menunjukkan jika layanan konseling berperan penting dalam membantu anak korban penelantaran menghadapi trauma, kecemasan, perubahan perilaku, serta membangun kembali rasa aman dan kepercayaan diri. Pelaksanaan layanan dilakukan berdasarkan asesmen kebutuhan korban sehingga intervensi yang diberikan disesuaikan dengan kondisi psikologis dan sosial anak. Proses pemulihan juga didukung oleh kolaborasi antarinstansi yang melibatkan UPTD Perlindungan Perempuan dan Anak, Dinas Sosial, layanan kesehatan, lembaga peradilan, dan lembaga pendukung lainnya. Kolaborasi tersebut memungkinkan pemenuhan kebutuhan korban secara lebih komprehensif melalui pembagian peran dan koordinasi layanan yang terintegrasi. Hasil menyimpulkan layanan konseling merupakan komponen strategis dalam pemulihan anak korban penelantaran dan akan lebih efektif apabila didukung oleh kolaborasi antarinstansi yang berkelanjutan. Kata Kunci: anak korban penelantaran, kolaborasi antarinstansi, layanan konseling, pemulihan trauma, perlindungan anak.

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