PENGARUH ORGANIZATIONAL CITIZENSHIP BEHAVIOR (OCB), EMPLOYEE ENGAGEMENT, DAN SISTEM PENGENDALIAN INTERNAL TERHADAP KINERJA KARYAWAN DALAM PERSPEKTIF ISLAM (Studi pada Karyawan Perusahaan Pembiayaan Adira Finance Cabang Lampung)

Robby, Gamas (2026) PENGARUH ORGANIZATIONAL CITIZENSHIP BEHAVIOR (OCB), EMPLOYEE ENGAGEMENT, DAN SISTEM PENGENDALIAN INTERNAL TERHADAP KINERJA KARYAWAN DALAM PERSPEKTIF ISLAM (Studi pada Karyawan Perusahaan Pembiayaan Adira Finance Cabang Lampung). Diploma thesis, UIN RADEN INTAN LAMPUNG.

	PDF Download (4MB)
	PDF Restricted to Repository staff only Download (5MB)

Abstract

ABSTRAK Rendahnya tingkat kinerja karyawan dapat memberikan dampak buruk bagi kinerja perusahaan, sehingga dengan ini penelitian bertujuan untuk mengetahui pengaruh Organizational Citizenship Behavior (OCB), Employee Engagement, dan Sistem Pengendalian Internal terhadap kinerja karyawan dalam perspektif Islam pada perusahaan pembiayaan Adira Finance. Penelitian ini menggunakan pendekatan deskriptif kuantitatif dengan metode survei. Sampel penelitian terdiri dari 77 responden yang merupakan karyawan Adira Finance, analisa data menggunakan regresi linier berganda. Hasil penelitian menunjukkan bahwa Organizational Citizenship Behavior (OCB) tidak berpengaruh signifikan terhadap kinerja karyawan, dengan nilai signifikansi sebesar 0,548. Employee Engagement berpengaruh negatif terhadap kinerja karyawan nilai sig 0,017. Sementara itu, Sistem Pengendalian Internal berpengaruh positif terhadap kinerja karyawan dengan nilai signifikansi sebesar 0,002. Secara simultan, OCB, Employee Engagement, dan Sistem Pengendalian Internal berpengaruh signifikan terhadap kinerja Dalam perspektif Islam, kinerja karyawan tidak hanya dipengaruhi oleh aspek perilaku dan keterikatan kerja, tetapi juga sangat ditentukan oleh sistem pengendalian yang mencerminkan nilai amanah, tanggung jawab, dan profesionalisme. Islam memandang kerja sebagai bentuk ibadah yang harus dilakukan secara sungguh-sungguh, jujur, disiplin, dan berorientasi pada kualitas. Kata kunci: Organizational Citizenship Behavior, Employee Engagement, Sistem Pengendalian Internal, Kinerja Karyawan, Perspektif Islam. ABSTRACT Low employee performance can have a negative impact on overall organizational performance. Therefore, this study aims to examine the effects of Organizational Citizenship Behavior (OCB), Employee Engagement, and Internal Control Systems on employee performance from an Islamic perspective at Adira Finance, a financing company. This study employs a quantitative descriptive approach using a survey method. The research sample consists of 77 employees of Adira Finance. Data analysis was conducted using multiple linear regression. The results indicate that Organizational Citizenship Behavior (OCB) has no significant effect on employee performance, with a significance value of 0.548. Employee Engagement shows a negative effect on employee performance, with a significance value of 0.017. Meanwhile, the Internal Control System has a positive and significant effect on employee performance, with a significance value of 0.002. Simultaneously, OCB, Employee Engagement, and the Internal Control System significantly influence employee performance. From an Islamic perspective, employee performance is not only influenced by behavioral aspects and work engagement but is also strongly determined by control systems that reflect the values of trustworthiness (amanah), responsibility, and professionalism. Islam views work as a form of worship that must be carried out sincerely, honestly, disciplined, and with a strong orientation toward quality. Keywords: Organizational Citizenship Behavior, Employee Engagement, Internal Control System, Employee Performance, Islamic Perspective.

Actions (login required)

View Item