MANAJEMEN MUTU PENDIDIKAN DI MTS NURUL ISLAM KECAPI PADANG CERMIN KABUPATEN PESAWARAN

DEVI, RATNASARI (2026) MANAJEMEN MUTU PENDIDIKAN DI MTS NURUL ISLAM KECAPI PADANG CERMIN KABUPATEN PESAWARAN. Diploma thesis, UIN RADEN INTAN LAMPUNG.

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Abstract

ABSTRAK Pendidikan merupakan salah satu faktor penting dalam membentuk kualitas sumber daya manusia. Oleh karena itu, setiap lembaga pendidikan dituntut untuk senantiasa meningkatkan mutu agar mampu menghasilkan lulusan yang berkualitas. Penelitian ini berfokus pada manajemen mutu pendidikan di MTs Nurul Islam Padang Cermin Kabupaten Pesawaran, yang dilihat melalui empat fungsi manajemen menurut George R. Terry, yaitu perencanaan, pengorganisasian, penggerakan, dan pengawasan, serta faktor pendukung, faktor penghambat, dan dampak penerapan mutu terhadap kualitas lulusan. Penelitian ini menggunakan pendekatan kualitatif dengan metode deskriptif. Subjek penelitian adalah kepala madrasah, guru, staf tata usaha, serta komite sekolah. Teknik pengumpulan data dilakukan melalui wawancara, observasi, dan dokumentasi. Analisis data menggunakan model Miles dan Huberman yang meliputi reduksi data, penyajian data, serta penarikan kesimpulan. Untuk menjaga keabsahan data digunakan teknik triangulasi sumber dan triangulasi metode. Hasil penelitian ini menunjukkan bahwa manajemen mutu pendidikan di MTs Nurul Islam dilaksanakan melalui perencanaan program yang melibatkan berbagai pihak, pengorganisasian dengan pembagian tugas yang jelas, penggerakan berupa pemberian motivasi dan arahan kepada guru maupun siswa, serta pengawasan melalui supervisi akademik dan evaluasi program. Faktor pendukung manajemen mutu antara lain adanya dukungan sarana prasarana dan partisipasi masyarakat, sedangkan faktor penghambat meliputi keterbatasan dana dan sumber daya manusia. Dampak penerapan manajemen mutu terlihat dari peningkatan prestasi siswa dan kualitas lulusan yang mampu bersaing melanjutkan ke jenjang pendidikan berikutnya. Penelitian ini diharapkan dapat memberikan kontribusi teoritis bagi pengembangan kajian manajemen pendidikan, serta kontribusi praktis bagi lembaga pendidikan, khususnya MTs Nurul Islam, dalam upaya meningkatkan mutu pendidikan secara berkelanjutan. Kata Kunci: Manajemen Mutu Pendidikan, Fungsi Manajemen, MTs Nurul Islam iii ABSTRACT Education is one of the key factors in shaping the quality of human resources. Therefore, every educational institution is required to continuously improve its quality in order to produce competent graduates. This study focuses on the quality management of education at MTs Nurul Islam Padang Cermin, Pesawaran Regency, examined through the four management functions proposed by George R. Terry, namely planning, organizing, actuating, and controlling, as well as supporting factors, inhibiting factors, and the impact of quality management on graduates’ outcomes. This research employs a qualitative descriptive approach. The subjects of the study include the head of the madrasah, teachers, administrative staff, and the school committee. Data collection techniques consist of interviews, observations, and documentation. The data were analyzed using the Miles and Huberman model, which involves data reduction, data display, and conclusion drawing. Data validity was ensured through source triangulation and methodological triangulation. The findings reveal that quality management at MTs Nurul Islam is implemented through participatory planning involving multiple stakeholders, organizing with clear division of tasks, actuating through motivation and guidance for teachers and students, and controlling through academic supervision and program evaluation. Supporting factors include adequate facilities and community participation, while inhibiting factors consist of limited funding and human resources. The implementation of quality management has a positive impact, as evidenced by the improvement of students’ achievements and graduates’ ability to compete at the next level of education. This study is expected to provide theoretical contributions to the development of educational management studies and practical contributions to educational institutions, particularly MTs Nurul Islam, in their efforts to continuously improve educational quality. Keywords: quality management in education, management functions, MTs Nurul Islam

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