PERAN YAYASAN HARAPAN MASA DEPAN LAMPUNG DALAM PELAYANAN PUBLIK PENYANDANG DISABILITAS DI KELURAHAN JAGABAYA KECAMATAN WAY HALIM KOTA BANDAR LAMPUNG

AYU, WULANDARI (2025) PERAN YAYASAN HARAPAN MASA DEPAN LAMPUNG DALAM PELAYANAN PUBLIK PENYANDANG DISABILITAS DI KELURAHAN JAGABAYA KECAMATAN WAY HALIM KOTA BANDAR LAMPUNG. Diploma thesis, UIN Raden Intan Lampung.

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Abstract

ABSTRAK Yayasan Harapan Masa Depan Lampung merupakan sebuah Lembaga sosial yang berfokus pada pelayanan publik bagi penyandang disabilitas, khususnya dalam bidang Pendidikan Khusus Layanan Khusus (PKLK) Growing Hope, Terapi Growing Hope, Lembaga Pelatihan Kerja (LPK) Growing Hope yang berada di Parume Pamsvile Radience, Kelurahan Jagabaya, Kecamatan Way Halim, Kota Bandar Lampung. Yayasan Harapan Masa Depan Lampung ini berupaya menciptakan lingkungan yang inklusi, dengan memberikan akses pelayanan publik yang sesuai untuk penyandang disabilitas. Akses pelayan publik yang mencapai tujuan salah satunya di Lembaga Pelatihan Kerja (LPK) Growing Hope yang mempunyai pelatihan tataboga, membatik, pertanian, komputer, banyaknya disabilitas yang berbeda-beda setiap di tempat pelatihan. Lembaga Pelatihan Kerja (LPK) Growing Hope memiliki metode pelatihan yang berbeda-beda sesuai dengan keadaan peserta disabilitas dan proses pelatihan dilaksanakan secara bertahap, selalu diulang ulang, sabar, telaten, menggunakan waktu yang singkat sesui kebutuhan disabilitas, pelatihan dilaksanakan secara berstruktur. Lembaga Pelatihan Kerja (LPK) Growing Hope, yang sangat peduli dengan para disabilitas namun disabilitas juga membutuhkan untuk dihargai dilingkungan masyarakat juga. Maka dari itu, dukungan Yayasan Harapan Masa Depan Lampung melalui pelayanan publik ini, harus memiliki upaya dalam memeberikan bantuan terhadap penyandang disabilitas tersebut. Berdasarkan pemasalahan peran Yayasan Harapan Masaa Depan Lampung mempunyai program kegiatan untuk pelayanan publik disabilitas tersebut, penulis telah memaparkan beberapa rumusan masalah, yaitu yang pertama adalah bagaimana Kegiatan Yayasan Harapan Masa Depan Lampung Dalam Pelayanan Publik Penyandang Disabilitas? yang kedua bagaimana Peran Yayasan Harapan Masa Depan Lampung Dalam Pelayanan Publik Penyandang Disabilitas? Metode penelitian dalam skripsi ini adalah metode kualitatif yang bersifat deskriptif yaitu memberikan gambaran tentang peran Yayasan Harapan Masa Depan Lampung dalam pelayanan publik penyandang disabilitas. Penelitian ini mengunakan pendekatan sosiologis dan psikologis, dikarenakan pendekatan ini sesuai untuk melihat kegiatan-kegiatan yang telah diprogram oleh Yayasan Harapan Masa Depan Lampung untuk pelayanan publik penyandang disabilitas. Metode pengumpulan data dalam penelitian ini berupa observasi, wawancara dan dokumentasi. Metode analisis data pada penelitian ini yang digunakan ialah dengan cara reduksi data, penyajian data, dan penarikan kesimpulan. Informan dalam penelitian ini terdiri dari informan kunci yang berjumlah 1 orang yakni Wakil Ketua Yayasan Harapan Masa Depan Lampung, Informan utama berjumlah 2 orang yaitu Ketua Lembaga Pelatihan Kerja (LPK) Growing Hope dan pelatih keterampilan kerja di Lembaga Pelatihan Kerja (LPK) Growing Hope, informan tambahan berjumlah 1 orang yaitu, Pelatih Membatik di Lembaga Pelatihan Kerja (LPK) Growing Hope dengan disabilitas tunarungu dalam melatih membati, dan Peserta Disabilitas Down Syndrome dalam mengikuti pelatihan tataboga. Hasil penelitian ini bahwa terdapat beberapa peran yang telah dilakukan Yayasan Harapan Masa Depan Lampung Dalam Pelayanan Publik Penyandang Disabilitas, yaitu berupa melaksanakan pelayanan publik seperti, pelayanan Pendidikan Khusus Layanan Khusus (PKLK) Growing Hope, Terapi Growing Hope, Lembaga Pelatihan Kerja (LPK) Growing Hope. Bentuk pelayanan publik untuk penyandang disabilitas bertujuan untuk memberikan akses pendidikan yang setara, pelatihan keterampilan kerja, serta layanan terapi yang mendukung perkembangan sosial dan emosional disabilitas. Yayasan ini tidak hanya berfokus pada pemenuhan hak dasar disabilitass, tetapi juga pada pelayanan publik agar para disabilitas mampu untuk mandiri dan siap bersaing di dunia kerja. Melalui pendekatann holistik yang bersetruktur antara pendidikan, terapi dan pelatihan kerja, Yayasan menciptakan lingkungan yang inklusi terhadap kebutuhan khusus. Penelitian ini menunjukan bahwa keberadaan Yayasan Harapan Masa Depan Lampung memberikan kontribusi yang signifikan terhadap peningkatan kualitas hidup disabilitas di Kelurahan Jagabaya, Kecamatan Way Halim, Kota Bandar Lampung. ABSTRACT The Future Hope Foundation of Lampung is a social institution that focuses on public services for people with disabilities, especially in the fields of Special Education Special Services (PKLK) Growing Hope, Growing Hope Therapy, Growing Hope Job Training Institute (LPK) located in Parume Pamsvile Radience, Jagabaya Village, Way Halim District, Bandar Lampung City. This foundation strives to create an inclusive environment, by providing access to appropriate public services for people with disabilities. Access to public services that achieves its goals is one of them at the Growing Hope Job Training Institute (LPK) which has culinary, batik, agriculture, computer training, the number of disabilities varies at each training location. The Growing Hope Job Training Institute (LPK) has different training methods according to the conditions of participants with disabilities and the training process is carried out in stages, always repeated, patiently, meticulously, using a short time according to the needs of the disability, the training is carried out in a structured manner. The Growing Hope Job Training Institute (LPK), which is very concerned with people with disabilities but disabilities also need to be appreciated in the community as wellThe research method in this thesis is a descriptive qualitative method, which provides an overview of the role of the Harapan Masa Depan Lampung Foundation in public services for people with disabilities. This study uses a sociological and psychological approach, because this approach is appropriate to see the activities that have been programmed by the Harapan Masa Depan Lampung Foundation for public services for people with disabilities. Data collection methods in this study are observation, interviews and documentation. The data analysis method in this study used is by means of data reduction, data presentation, and drawing conclusions. Informants in this study consisted of 1 key informant, namely the Deputy Chairperson of the Harapan Masa Depan Lampung Foundation, 2 main informants, namely the Chairperson of the Growing Hope Job Training Institute (LPK) and a job skills trainer at the Growing Hope Job Training Institute (LPK), 2 additional informants, namely, a Batik Trainer at the Growing Hope Job Training Institute (LPK) with a deaf disability in training batik, and Participants with Down Syndrome disabilities in participating in culinary training. Therefore, the Foundation's support through this public service must have an effort in providing assistance to people with disabilities. Based on the problem of the Foundation's role in having a program of activities for public services for people with disabilities, the author has presented several problem formulations, how are the Activities of the Harapan Masa Depan Lampung Foundation in Public Services for People with Disabilities? namely the first is how is the Role of the Harapan Masa Depan Lampung Foundation in Public Services for People with Disabilities? The results of this study indicate that the Harapan Masa Depan Lampung Foundation has played several roles in providing public services for people with disabilities, including implementing public services such as Growing Hope Special Education Services (PKLK), Growing Hope Therapy, and Growing Hope Job Training Institutions (LPK). This form of public service for people with disabilities aims to provide equal access to education, job skills training, and therapy services that support the social and emotional development of people with disabilities. The foundation focuses not only on fulfilling the basic rights of people with disabilities, but also on public services so that people with disabilities are able to be independent and ready to compete in the world of work. Through a holistic approach structured between education, therapy, and job training, the Foundation creates an inclusive environment for special needs. This study shows that the existence of the Harapan Masa Depan Lampung Foundation has made a significant contribution to improving the quality of life of people with disabilities in Jagabaya Village, Way Halim District, Bandar Lampung City. Keywords: Lampung Future Hope Foundation, Public Services, people with disabilities.

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