KETERAMPILAN MANAJERIAL KEPALA MADRASAH DALAM MENINGKATKAN KERJASAMA DENGAN STAKEHOLDER DI MTS DARUL MA’ARIF NATAR BANDAR NEGARA

Putri, Syahlu (2025) KETERAMPILAN MANAJERIAL KEPALA MADRASAH DALAM MENINGKATKAN KERJASAMA DENGAN STAKEHOLDER DI MTS DARUL MA’ARIF NATAR BANDAR NEGARA. Diploma thesis, UIN RADEN INTAN LAMPUNG.

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Abstract

ABSTRAK Penelitian ini bertujuan mengkaji keterampilan manajerial kepala madrasah MTs Daarul Ma’arif Natar Bandar Negara dalam membangun kerja sama dengan stakeholder. Hasil penelitian menunjukkan bahwa kepala madrasah telah menerapkan keterampilan konseptual dengan merancang program kerja berbasis visi dan misi, meskipun pelibatan stakeholder eksternal masih perlu ditingkatkan. Dalam keterampilan manusiawi, komunikasi dua arah telah dibangun, namun masih terdapat kendala dalam penyampaian informasi dan koordinasi. Pada keterampilan teknis, pengelolaan administrasi dan pemanfaatan teknologi sudah cukup baik, namun sistem evaluasi efektivitas kerja sama belum optimal. Secara keseluruhan, kepala madrasah memiliki dasar keterampilan manajerial yang baik, namun masih diperlukan penguatan dalam pelibatan stakeholder dan konsistensi evaluasi kerja sama. Penelitian ini termasuk kedalam penelitian lapangan dengan menggunakan deskriptif kualitatif. Teknik pengumpulan data melalui observasi, wawancara, dan dokumentasi. Informan dalam penelitian ini adalah kepala madrasah, guru, dan Orang Tua Siswa. Analisis data dengan menggunakan reduksi data, penyajian data, serta penarikan kesimpulan. Adapun analisis data yang dilakukan melalui tahapan reduksi data, penyajian data, dan penarikan kesimpulan. Berdasarkan hasil penelitian, kepala madrasah telah menerapkan keterampilan manajerial dengan cukup efektif dalam membangun kerja sama dengan stakeholder. Dalam keterampilan konseptual, kepala madrasah mampu merancang program kerja melalui koordinasi dengan guru dan komite, serta menjalin kemitraan eksternal dengan UMKM, alumni, dan perguruan tinggi, meskipun masih terdapat keterbatasan pemahaman peran dari sebagian stakeholder. Pada aspek keterampilan manusiawi, kepala madrasah menunjukkan kemampuan komunikasi terbuka, pendekatan personal, penerimaan terhadap kritik, dan penyelesaian konflik secara musyawarah, walaupun penyampaian informasi belum sepenuhnya optimal. Sementara itu, dalam keterampilan teknis, kepala madrasah terampil dalam penyusunan dokumen kerja sama, pemanfaatan ii teknologi komunikasi, penanganan kendala teknis, perencanaan dan pelaksanaan program-program madrasah yang dituangkan melalui Rencana Kegiatan dan Anggaran Sekolah , serta pelaksanaan evaluasi rutin sebagai upaya perbaikan berkelanjutan. Kata Kunci : Keterampilan Manajerial, Kepala Madrasah, Kerja sama, Stakeholder, MTs Daarul Ma’arif Natar Bandar Negara iii ABSTRACT This study aims to examine the managerial skills of the principal of Junior High Shcool Daarul Ma’arif Natar Bandar Negara in fostering collaboration with stakeholders. The results indicate that the principal has applied conceptual skills by designing work programs based on the institution's vision and mission, although the involvement of external stakeholders still needs improvement. In terms of human skills, two-way communication has been established; however, challenges remain in the delivery of information and coordination. Regarding technical skills, administrative management and the use of technology have been implemented adequately, although the evaluation system for measuring the effectiveness of collaboration has not been optimized. Overall, the principal demonstrates a sound foundation of managerial competence, but there is still a need to strengthen stakeholder engagement and ensure consistent evaluation of collaborative efforts. This research is categorized as field research using a qualitative descriptive approach. Data collection techniques include observation, interviews, and documentation. The informants in this study consist of the school principal, teachers, and parents of students. Data analysis was conducted through data reduction, data display, and drawing conclusions. Based on the research findings, the principal has applied managerial skills relatively effectively in building cooperation with stakeholders. In terms of conceptual skills, the principal has successfully formulated work programs through coordination with teachers and the school committee, and has also established external partnerships with small businesses (UMKM), alumni, and universities. However, there remain limitations in the understanding of stakeholder roles among some parties. Regarding human skills, the principal demonstrates the ability to communicate openly, use a personal approach, accept constructive criticism, and resolve conflicts through deliberation, even though information delivery is not yet fully optimal. Meanwhile, in terms of technical skills, the principal is proficient in drafting cooperation documents, utilizing communication technology, iv handling technical issues, The implementation of madrasah programs is outlined through the School Activity and Budget Plan and conducting regular evaluations as part of continuous improvement efforts. Keywords: Management Skills, Principal, Collaboration, Stakeholder, Junior High School Daaru lMaarif Natar, Bandar Negara.

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