STRATEGI PENDIDIKAN BERKUALITAS MELALUI TOTAL QUALITY MANAGEMENT BERBASIS PDCA

Inayatul, Munifah (2025) STRATEGI PENDIDIKAN BERKUALITAS MELALUI TOTAL QUALITY MANAGEMENT BERBASIS PDCA. Diploma thesis, UIN RADEN INTAN LAMPUNG.

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Abstract

Abstrak. Penelitian ini mengkaji Implementasi Total Quality Management (TQM) diterapkan untuk memperbaiki nilai akademik di MTs Negeri 1 Bandar Lampung berbasis siklus PDCA (Plan-Do Check-Action). Penelitian dilakukan secara kualitatif, dan data diperoleh melalui observasi, wawancara dengan semi-terstruktur, dan pemeriksaan dokumen. Data dianalisis menggunakan model Miles dan Huberman, yang melibatkan tahapan-tahapan seperti proses mereduksi data, menyajikan data, serta menarik kesimpulan. Temuan studi mengungkapkan bahwa implementasi TQM berbasis PDCA efektif mampu meningkatkan mutu pendidikan melalui perencanaan strategis yang berlandaskan data, penggunaan metode pembelajaran inovatif seperti Problem-Based Learning dan Blended Learning, serta evaluasi berkelanjutan berbasis data. Implementasi memastikan siswa mencapai standar kompetensi minimum dalam mata pelajaran berbasis nilai nilai moderasi beragama di dukung oleh inovasi teknologi dan pelatihan rutin guru. Penelitian ini menyimpulkan bahwa TQM berbasis PDCA relevan untuk membangun sistem pendidikan yang berkelanjutan dan adaptif terhadap tantangan era digital. Kata Kunci: Total Quality Management; PDCA; Pendidikan Berkualitas 1 2 QUALITY EDUCATION STRATEGY THROUGH TOTAL QUALITY MANAGEMENT BASED ON PDCA Abstract. This study examines the Implementation of Total Quality Management (TQM) applied to improve academic scores at MTs Negeri 1 Bandar Lampung based on the PDCA (Plan-Do-Check Action) cycle. The study was conducted qualitatively, and data were obtained through observation, semi-structured interviews, and document examination. Data were analyzed using the Miles and Huberman model, which involves stages such as data reduction, data presentation, and drawing conclusions. The study findings revealed that the implementation of PDCA-based TQM is effective in improving the quality of education through strategic planning based on data, the use of innovative learning methods such as Problem-Based Learning and Blended Learning, and continuous data-based evaluation. The implementation ensures that students achieve minimum competency standards in subjects based on religious moderation values supported by technological innovation and routine teacher training. This study concludes that PDCA-based TQM is relevant to building a sustainable and adaptive education system to the challenges of the digital era. Keywords: Total Quality Management; PDCA; Quality Education

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