PENGARUH LINGKUNGAN KERJA, KEPUASAN KERJA DAN PERCEIVED ORGANIZATIONAL SUPPORT TERHADAP ORGANIZATIONAL CITIZENSHIP BEHAVIOR DALAM PERSPEKTIF ETIKA BISNIS ISLAM (Studi pada PT. Kalianda Agro Lestari)

NURMA, YUNITA (2023) PENGARUH LINGKUNGAN KERJA, KEPUASAN KERJA DAN PERCEIVED ORGANIZATIONAL SUPPORT TERHADAP ORGANIZATIONAL CITIZENSHIP BEHAVIOR DALAM PERSPEKTIF ETIKA BISNIS ISLAM (Studi pada PT. Kalianda Agro Lestari). Diploma thesis, UIN RADEN INTAN LAMPUNG.

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Abstract

ABSTRAK Berdasarkan pantauan yang dilakukan oleh penulis, penulis menemukan beberapa masalah yang ada di PT. Kalianda Agro Lestari yaitu lingkungan kerja yang kurang nyaman dikarenakan terjadinya beberapa konflik antar karyawan pada saat bekerja. Dan kurangnya perhatian dan penghargaan yang diterima oleh karyawan dari perusahaan tempatnya bekerja. Adapun rumusan masalah dalam penelitian ini, yaitu apakah lingkungan kerja, kepuasan kerja, dan perceived organizational support berpengaruh terhadap organizational citizenship behavior dalam perspektif etika bisnis Islam studi pada PT. Kalianda Agro Lestari. Sedangkan tujuan dalam penelitian ini adalah untuk mengetahui pengaruh lingkungan kerja, kepuasan kerja, dan perceived organizational support terhadap organizational citizenship behavior dalam perspektif etika bisnis Islam studi pada PT. Kalianda Agro Lestari. Jenis penelitian yang digunakan pada skripsi ini adalah penelitian kuantitatif, penelitian ini bersifat asosiatif kausal. Populasi dalam penelitian ini merupakan karyawan yang ada di PT. Kalianda Agro Lestari yang berjumlah 34 orang, dan sampel dalam penelitian ini mengambil seluruh populasi yang ada sesuai dengan pendapat dari Suharsimi Arikunto, jika jumlah populasinya kurang dari 100 orang, maka jumlah sampelnya diambil secara keseluruhan. Teknik pengambilan sampel menggunakan Non probability sampling. Metode pengolahan data menggunakan software SmartPLS versi 3.3. Hasil penelitian menunjukan bahwa terdapat pengaruh yang negatif namun tidak signifikan antara variabel lingkungan kerja terhadap organizational citizenship behavior. Terdapat pengaruh yang positif namun tidak signifikan antara variabel kepuasan kerja terhadap organizational citizenship behavior. Dan terdapat pengaruh yang positif namun tidak signifikan antara perceived organizational support terhadap organizational citizenship behavior. Kata Kunci: Lingkungan Kerja, Kepuasan Kerja, Perceived Organizational Support, Organizational Citizenship Behavior. ABSTRACT Based on the monitoring carried out by the author, the author found several problems that existed in PT. Kalianda Agro Lestari is a work environment that is not comfortable due to several conflicts between employees while working. And the lack of attention and appreciation received by employees of the company in which he works. The formulation of the problem in this study, namely whether the work environment, job satisfaction, and perceived organizational support affect organizational citizenship behavior in the perspective of Islamic business ethics study at PT. Kalianda Agro Lestari. While the purpose of this study is to determine the influence of the work environment, job satisfaction, and perceived organizational support on organizational citizenship behavior in the perspective of Islamic business ethics studies at PT. Kalianda Agro Lestari. The type of research used in this thesis is quantitative research, this research is causal associative. The population in this study were employees at PT. Kalianda Agro Lestari which amounted to 34 people, and the sample in this study took the entire existing population according to the opinion of Suharsimi Arikunto, if the total population is less than 100 people, then the number of samples is taken as a whole. The sampling technique uses Non probability sampling. The data processing method uses SmartPLS software version 3.3. The results showed that there was a negative but insignificant influence between work environment variables on organizational citizenship behavior. There is a positive but insignificant influence between the variables of job satisfaction on organizational citizenship behavior. And there is a positive but not significant influence between perceived organizational support on . organizational citizenship behavior. Keywords: Work Environment, Job Satisfaction, Perceived Organizational Support, Organizational Citizenship Behavior.

Item Type: Thesis (Diploma)
Subjects: Manajemen Bisnis Syariah
Divisions: Fakultas Ekonomi dan Bisnis Islam > Manajemen Bisnis Syariah
Depositing User: LAYANAN PERPUSTAKAAN UINRIL REFERENSI
Date Deposited: 25 Jan 2023 07:22
Last Modified: 25 Jan 2023 07:22
URI: http://repository.radenintan.ac.id/id/eprint/22895

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